Delete your Labellingo account
This page explains how to delete your account in Labellingo (developer: Muammer Tekin), and what happens to your data.
In the app (fastest)
- Open Labellingo and sign in.
- Go to Settings.
- Tap Delete account and confirm.
Your account is deleted right away.
Without the app
If you can't use the app (for example, you have already uninstalled it), email [email protected] with the subject "Delete my account":
- send it from the email address of your Labellingo account,
- tell us whether you signed in with Google or Apple.
We may ask a question to make sure the request comes from you. We delete the account within 30 days, usually much sooner, and confirm by email.
What is deleted
- your account and sign-in sessions,
- your explanation language setting,
- all your scans, their results and photos,
- your credit balance and its history. Remaining credits can't be restored or moved to another account.
What is kept
- A one-way hash of your sign-in identifier, kept indefinitely, so the free credit isn't given again if you sign up later. It doesn't contain your email or any usage data.
- Technical logs of requests, for up to 30 days.
- Backups, overwritten within 30 days.
- Records the law requires us to keep, only for as long as required.
Google Play and the App Store keep their own purchase records. Labellingo has no subscription, so there is nothing to cancel.
More details: Privacy Policy.